Consulting Services
GUARANTEED SUCCESS

Business Consulting
Strategy & Planning
Set priorities, focus energy and resources toward common organizational goals
Business Cases & Value Propositions
Make better business decisions or develop a better sales / marketing strategy
Product Pricing & Analysis
New or existing products, establishing the right price / margin can be challenging
Customer Engagement Planning
Developing a plan around customer engagement can help create more productive relationships
Strategic Marketing Planning
Create a snapshot of products or categories against the competitive landscape, profitability and future opportunities
Market Basket
Leverage data and customer engagement to focus and track progress on selected products and categories
Customer Care Initiatives
Extending customer satisfaction and relationships throughout the product / service lifecycle
Technology / Innovation
Roadmap Planning
Develop or review a plan of action that aligns the organization around short and long-term goals for the product or category
VOC Planning / Execution
Focus on customer needs, expectations, understandings, and product improvement
Technology Planning / Scouting
Gain a better understanding of technologies being used in a product category or industry
Quality Audits
Assess the quality practices and disciplines in place at a facility
Industry Research
Obtain an outside view of industry direction and emerging trends
Quality Processes
Support training and process adherence surrounding various quality processes (fishbone, 8D, FMEA)
Project Management
Support for NPD or product enhancement initiatives
Brainstorming & Problem Solving
Facilitate meetings & document output


Operations Consulting
Process Documentation
Breakdown of processes and related metrics for identification or validation of improvement opportunities
Test Start-Up / Deployment
Planning and execution of restaurant-level testing of new or enhanced products
Agile Process Planning
Agile planning for early reads on product impact / success potential
Measurement / Experience Visits
Obtain data and assessments of products and experience information at the restaurant level
Infrastructure Assessment
Provide options and considerations for new equipment, processes and platforms
Supply Chain Impact Assessment
Support for analysis of the interface between food, packaging and restaurant processes